Shipping policy
We ship worldwide from the United States.
Due to current international shipping restrictions, we are temporarily unable to ship to the following countries:
Bermuda
Belarus
Bhutan
Brazil
Brunei
Bulgaria
Cayman Islands
Chile
Colombia
Croatia
Cuba
Czech Republic
Eritrea
Estonia
French Guiana
French Polynesia
Georgia
Gibraltar (United Kingdom)
Guadeloupe
Honduras
India
Indonesia
Jamaica
Kuwait
Laos
Lebanon
Lesotho
Lithuania
Malaysia
Maldives
Malta
Martinique
Mauritius
Mongolia
Myanmar
Nigeria
Norfolk Island
Peru
Philippines
Reunion (Bourbon)
Romania
Samoa
Saint Pierre and Miquelon
Saudi Arabia
Serbia
Singapore
Slovakia
Slovenia
South Sudan
Tajikistan
Taiwan
Thailand
Timor-Leste
Tunisia
Turkey
Turkmenistan
UAE
Vietnam
Yemen
*Due to current social distancing measures, order processing and shipment times may be delayed*
Please refer to the product descriptions for expected ship dates. If you ordered multiple items, your order will be held until the entire order is ready to ship.
This does not include time in transit and is regardless of shipping method chosen at checkout.
All shipping rates will vary depending on a few different factors, some of which include:
* Domestic vs International shipments
* Total weight of package
* Selected shipping method
We ARE NOT RESPONSIBLE for ANY fees required by customs for any reason. All shipping fees we require will be clearly shown to you alongside the service and estimated transit time upon checkout.
We do include VAT and collect at checkout for UK customers.
At the moment, our prices do not include VAT for EU customers. You may be required to pay VAT upon your order delivery.
This is temporary and we hope to remove this inconvenience for our EU customers in the near future!
We are not responsible for any packages that are lost, stolen or damaged after it leaves our warehouse.
To protect your shipment, we offer Route+ Shipping Protection to insure your order against loss, theft and damage. This is available to add at checkout.
For more information on Route+, click here.
Returns and exchanges
Exchanges are dependent on current stock levels and item purchased. Please email dinoclub@safety-pin.co for any exchange inquiries.
Yes! Please email dinoclub@safety-pin.co with your name, order number, and updated shipping address as soon as possible. Once your order leaves our warehouse we are unable to make any changes.